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After the sale, a support service that site people want to use and do use is critical. Our support engineers are senior personnel and they are strong communicators. They have worked in wood products manufacturing operations installing the systems. They are the software engineers who design and code the systems. They fix issues fast, patiently provide over the telephone training and don’t waste our customers’ valuable time. Our customers have advised us that the training and support services we deliver are a valued resource that allows them to maximize their return on investment.
SiCam Systems provides 24/7 help desk support.

For an afterhours service call follow these simple steps:

  1. Call (604) 584-7151.
  2. Select the “24 Hour Support” option.

Or

Send an email request to: support@sicamsystems.com

Ask about our SiCam System Technical Support Services including:

  • 24/7 Help Desk Support
  • Free Software Upgrades
  • Dial-Up & Online Support
  • Caliper Hardware Upgrades, Repairs & Exchange
  • Scanning Hardware Upgrades, Repairs & Exchange
  • Site-Based Support, Upgrades & Training
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